Terms & Conditions

Please read these terms carefully before purchasing or using our services. They govern your relationship with Geek Grid Ltd.

Last Updated: November 10, 2025

Terms of Service

Governance of usage and commercial transactions

1. Introduction

Welcome to Geek Grid Ltd ("Company", "we", "our", "us"). By accessing our website or purchasing our technology products, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

These terms apply to all visitors, users, and customers who access our Service or purchase hardware from us.

2. Products & Purchases

By placing an order for products (Laptops, PCs, Components, Smart Home Devices) through our Service, you warrant that you are legally capable of entering into binding contracts.

  • Availability: All orders are subject to product availability. We reserve the right to limit quantities of high-demand items (e.g., GPUs).
  • Pricing: Prices are quoted in the local currency and include applicable VAT unless stated otherwise.
  • Errors: We reserve the right to correct any errors in pricing or product descriptions and to cancel orders arising from such errors.

3. Warranty & Returns

We stand behind the quality of our products. All hardware sold by Geek Grid Ltd comes with a standard manufacturer warranty.

Warranty Policy

New products typically carry a 12 to 36-month warranty depending on the manufacturer. Please retain your digital receipt for warranty claims.

Returns are accepted within 14 days of receipt, provided the item is unopened and in its original packaging.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current. Failure to do so constitutes a breach of the Terms.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

5. Prohibited Activities

You agree not to use the Service for any unlawful purpose or any purpose prohibited under this clause.

Using bots/scripts to scalp products
Reselling products without authorization
Attempting to bypass security features

6. Limitation of Liability

Geek Grid Ltd shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our products or service.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Questions About Terms?

Please contact our Legal Department.

Contact Support