Privacy Policy

At Geek Grid Ltd, we value your privacy and are committed to protecting your personal data. This policy outlines how we handle your information.

Last updated: November 15, 2025

Information We Collect

We collect information necessary to provide our tech retail services and improve your shopping experience.

Personal Information

  • Contact Details: Name, email address, phone number, and shipping address for order fulfillment.
  • Payment Information: Processed securely via our payment providers (we do not store full credit card details).
  • Account Credentials: Username and encrypted passwords.

Usage Data

We may collect information on how the Service is accessed and used, including your computer's Internet Protocol address (e.g. IP address), browser type, and version, to help us prevent fraud and improve site performance.

How We Use Your Information

Geek Grid Ltd uses the collected data for various purposes:

Key Purposes

  1. To process and deliver your orders (Hardware, Gear, Accessories).
  2. To notify you about changes to our service or order status.
  3. To provide customer support and handle warranty claims.
  4. To detect, prevent and address technical issues or fraud.

Information Sharing

We do not sell your personal data. We only share information with third parties necessary to provide our services:

Logistics Partners

Shipping details are shared with courier services to deliver your products.

Data Security

The security of your data is important to us. We use commercial grade security protocols to protect your personal information.

SSL Encryption

All data transmitted between your browser and our servers is encrypted.

Secure Payments

We comply with PCI-DSS standards for secure payment processing.

Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA) or UK, you have certain data protection rights.

Right to Access

You can request copies of your personal data.

Right to Erasure

You can request that we delete your personal data under certain conditions.

Cookies Policy

We use cookies to track the activity on our Service and hold certain information (e.g., keeping items in your shopping cart).

Type Purpose
Essential Required for the website to function (e.g., Shopping Cart).
Analytics Helps us understand how you use our site.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@Geek Grid.ltd
14 Isabella Apartments, 102 Granville Park, London, SE13 7DU